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Rotorua & Taupo Explore New Zealand, Australia & Fiji!tune
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown in NZD ($)
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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 377 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for the positive feedback. There is no time limit to how long you stay once you come in. Bookme offers special prices for certain entry times of day when the pools are quieter.
Kaori from Japan wrote on 26 July 2026
Great experience
We could enjoy the pools like private ones as we visited there right after it was open and there were still few people. I don't think the review would've been as good if the place had been crowded. We were happy to enjoy the pools almost by ourselves. It was very relaxing. We picked Deluxe Lake Spa. The rock pools looked very natural and nice. The temperature varied so you could find the one that suited you with no question. Being able to use the locker and the towels was very convenient. I appreciated the changing rooms and some showers had doors. The only negative thing I can think of is the entry fee. I feel it is a bit too pricey for what we get. We used 88Ra Café. To be honest we hadn't expected much, but it was a good surprise that the food and the service were great.
Vishal Thakur from New Zealand wrote on 26 July 2026
Top in the town
It was full on experience. Arti was very professional and made this experience exceptional!
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
Anna Samuel from New Zealand wrote on 20 July 2026
Busy
When we got there, it was very busy. Lots of tourists with big families and very noisy children! They should not allow children on Deluxe side....
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jungbae from South Korea wrote on 22 August 2024
시간대별로 가격이 달라 선택권이 폭넓어서 좋았어요.
다른 싸이트에 비해 시간대별 가격이 조금씩 다르게 해서 좋았고.. 마지막 타임이었는데 11시에 문을 닫지만 10시 30분쯤 나갈 준비해라고 얘기해 줌 1시간이 너무나 빨리 지나감. 디럭스 스파가 풍경도 좋고 좋아요. 뜨뜻하게 잘 지지고 왔습니다. 수건도 넉넉하고 샴푸, 린스도 있고 바디워시도 있었던 것 같은데..