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Auckland Explore New Zealand, Australia & Fiji!
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Ruth said... The staff, although friendly didnt appear very on to it in regards to hygiene matters and customer service standards. Initially I was left standing waiting to be served at the tcket booth without any acknowledgement from a couple of wandering staff members then when we got up to the actual Luge ride We found that there were no hair nets and no disinfecting of handle bars. Didnt mind the handle bar thing so much as we can wash our hands but if I get nits I will be very annoyed to say the least. I did ask the staff member if I could go without the helmet but he said he would get into trouble and didnt seem too concerned about the lack of hygiene procedures that should be employed there. Above his pay grade I guess.
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